Legacy Line Volunteer

Legacy is a charity providing services to Australian families
dealing with life after the injury or death of a spouse or parent, during or
after their defense force service. We support over 43,000 families across
Australia.

We are seeking volunteers to join Legacy Line, a phone service
providing social and welfare support to socially isolated Legacy clients.

Tasks

• Make calls to clients as outlined on the call sheets provided


• Update details on client records (online database)


• Add notes to the client record after the call


• Make referrals to internal Legacy services (where required)

We would love to hear from you if you can:

• demonstrate strong communication and listening skills


• show empathy and have a non-judgmental attitude


• demonstrate a good level of computer literacy


• volunteer for at least 1 shift per week (full day or half day available)


• have Community Service experience (desirable)

Being a Legacy Line Volunteer will offer you the opportunity to:

• develop your practical support skills


• experience personal growth and development


• improve your communication skills


• give back to the community


• pursue further career opportunities in social work or with care facilities.